Head of Banking service center “Yangi Namangan” of Namangan regional branch

Job responsibilities:

• Coordinates, controls and organizes the uninterrupted work of the touch point for sales of banking products and services;
• Meets established key performance indicators for all categories of touch point employees;
• Distributes sales plans among employees, monitors their implementation;
• Engaged in sales and consultations of banking products;
• Engaged in attracting potential clients;
• Consults clients about banking products and offers optimal types of products for the client;
• Studying customer feedback, making suggestions for improving existing and new products, business processes and systems to more effectively meet customer needs;
• Monitors compliance with service standards by employees;
• Prepares reports on the implementation of sales plans for products and services;
• Concludes contracts for the sale of products;

Required Skills:

• Knowledge of legislative acts of the Republic of Uzbekistan, regulations, instructions and other regulatory documents of the Central Bank, as well as internal regulatory documents;
• Be a user of a personal computer, have skills in working with MS Office Word, Excel and PowerPoint, data analysis skills to develop tables, reports and presentations, as well as knowledge of special banking software;
• Knowledge of data analytics to develop tables, reports and presentations, as well as knowledge of special banking software;
• Knowledge of banking products for the target client segment;