Night Manager

Come join To fill the earth with the light and warmth of hospitality!

Main responsibilities:

- Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel

- To provide continuity of management in regards to emergency response and crisis handling – ensuring that staff and guests are aware of the situation and appropriate responses.

- To meet and greet VIP guests and to develop excellent relations with all guests.

- To have an understanding of the Front Office and accounting procedures in order to deal with financial issues and their resolution ensuring guest satisfaction whilst adhering to set procedures.

- To complete the End of Days Procedure of Opera computers, Prepare night audit reports for management.

- Eye for details, quality oriented, ability to maintain high standards, well organized with the ability to handle more than one task at a time.

- To give immediate attention to guest complaints, taking necessary remedial actions. Ascertain responsibilities and areas of improvement of all individuals concerned.

Requirements:

- Previous 2 years experience in similar role
- Excellent leadership, interpersonal and communication skills
- Flexibility to respond to a variety of work situations

Conditions:

• Official and timely pay;
• Friendly and Bilingual work environment.
• Full-time employment, according to the schedule;
• Personal and professional development opportunities;