Support Specialist (Help Desk Analyst)
Зарплата | до 515 USD |
до 515 USD | |
Занятость | Полная занятость |
Полная занятость | |
Адрес | Узбекистан, Ташкент |
Employment: Self-employment/B2B Contract.
Full-time (8 hours/day), start at 11:00.
Project:
One of our flagship initiatives is PropertyVIEW® Content Verification Services, which is a powerful content monitoring and audit solution built by hotels for the global hospitality industry. PropertyVIEW® enables an unparalleled holistic view of content accuracy across direct and third-party channels to improve conversions and enhance revenue.
A strong candidate will have:
- Excellent written and oral English language skills (B2 or higher).
- Problem solving approach and strong attention to details.
- Ability to work independently and in multitasking mode.
- Work experince as a support specialist.
Your responsibilities would include:
- Day to day customer's requests queue management consisting of incoming support tickets (CRM Zoho, e-mails);
- Processing tickets and distributing the requests from clients to the dedicated teams;
- Processing the tickets from the travel websites, checking the updates, correspondence with the websites.
Hiring process (online) includes:
- Online Test (20min)
- Interview (1h, online Russian/English)
- One-week internship (8 hours/day) with an exam
- Job offer
Join us!
We are committed to providing exceptional service and support to our clients. As an Support Specialist, you will play a crucial role in ensuring that every customer request are raised, investigated and resolved quickly and effectively.
If you are passionate about the hospitality industry and want to work in a dynamic environment, please submit your application.
Опыт | 1-3 года |
График работы | Удаленная работа |