Руководитель HR департамента

About the Company

OrientSwiss is an international group of companies and a fintech ecosystem headquartered in Switzerland, bringing together 400 employees across multiple countries.

In Uzbekistan, our team consists of 200 people, including 4 HR specialists.
Our office is located in Tashkent.

Key business areas:

• Marketplace: ZOOD Mall

• BNPL service: ZOOD Pay

• Logistics: Fargo delivery to customers and pickup points

Geography: Uzbekistan, Pakistan, Lebanon, Georgia, India, as well as distributed teams in France, Switzerland, Austria, China, Iran, Bulgaria, Germany, and the UAE.

The company has been operating since 2019: we started as a marketplace and today our strategic focus is on fintech and banking partnerships.

We care about the sustainability of HR processes: career planning, eNPS surveys, regular 360-degree assessments, 100+ employee events annually, established HR regulations, and regular external audits.

Our Values

• Integrity – we take responsibility for decisions, value honesty and thoughtful actions, even under pressure.

• Continuous development – we learn every day, strive for best practices, and support employee growth.

• Ambition – we set big goals and achieve them together, relying on teamwork and innovation.

• Customer focus – we build long-term relationships based on openness and care, balancing business interests with customer needs.

Responsibilities

HR Strategy

• Develop and implement an HR strategy aligned with business goals.

• Adapt internal policies and procedures to international best practices.

• Propose and implement innovative approaches to HR development.

Team Effectiveness

• Drive employee learning and development programs.

• Streamline team processes and clarify responsibilities.

• Foster engagement through feedback, recognition, and team culture.

Process Automation

• Promote the adoption of digital tools and AI in team management.

• Lead the use of analytics (Power BI, Excel) for company-wide decision-making.

• Advance the use of digital solutions and AI in HR

Succession Planning

• Build talent pipelines and career tracks.

• Ensure preparation of successors for critical roles.

Grading & Compensation

• Develop and implement a grading system.

• Ensure transparency and fairness in compensation.

• Oversee benefits programs and non-financial motivation initiatives.

Operational HR Processes

• Lead recruitment activities.

• Ensure compliance with Uzbekistan’s labor legislation.

• Maintain healthy discipline and manage conflicts based on psychology, trust, and respect within the team.

Requirements

• Higher education.

• Fluent English (spoken and written).

• Experience in a tech company.

• Experience as an HR Director or similar senior HR role.

• Proven track record in improving team efficiency.

• Strong knowledge of HR practices and modern approaches.

• Excellent communication and leadership skills.

• Ability to prioritize and make independent decisions in a fast-paced, multitasking environment.

What We Offer

• Freedom and trust: autonomy in decision-making and real influence on key processes.

• Direct reporting to the CEO and close collaboration with the company founder.

• AI as part of our DNA: actively used across all processes for the past three years.

• Multiple projects where you can apply professional expertise and improve processes.

• International team: work with colleagues from different countries and cultures.

• Integration into the professional HR community of Uzbekistan (1000+ HR specialists, open dialogue, and knowledge sharing).

Employment package:

• Official employment in accordance with Uzbekistan’s labor law.

• Corporate SIM card, phone, laptop, and medical insurance.

• Opportunity to have training on Uzbekistan’s Labor Code covered by the company.

• Strong in-house legal expertise.

• Relocation support: family relocation costs, housing search, school admission, residence registration, and bank account opening.

• Structured onboarding program.

• Modern office with wellness and relaxation areas.

Uzbekistan is a unique place to live and work: a vibrant cultural scene, mild winters, long summers, diverse cuisine (national and European), and mountains nearby.